Proudly Serving The St. Paul and Minneapolis Area!

Get in Touch with Our Expert Team

We’d love to hear from you! At Homestar, your satisfaction is our top priority, and we’re here to help with any inquiries, feedback, or support you need. We’re here to make your experience with Homestar as smooth and satisfying as possible. Let’s build something amazing together!

General Questions

Frequently Asked Questions

Learn more about our home renovation consulting services with these FAQs. From initial design to project management, we guide you through every step to create the home of your dreams.

If your insurance claim is denied, it doesn’t always mean it’s the final word. A denial could mean the adjuster didn’t find enough storm damage to warrant a repair or replacement, or it could simply be a matter of opinion.

You’re entitled to request a second opinion or a re-inspection by a different adjuster. Many homeowners find that a second look makes all the difference.

Not typically. In Minnesota, storm-related insurance rates are usually adjusted by zip code, not by individual homeowners who file claims. This is because storm damage is considered an uncontrollable event, not negligence.

That said, every policy is different, so it’s always smart to check with your insurance provider for specifics.

Yes, in most cases. Unless your policy specifically limits coverage, an old roof can still qualify under many RCV (Replacement Cost Value) policies.

The difference is in how the payout is structured: you’ll receive the majority of the recoverable depreciation after the job is completed, rather than upfront. The good news? You’ll still receive the full payout, just on a slightly different timeline.

Yes. If you’ve signed a contract with one of our contractors and your claim is approved by insurance, we can begin work as soon as our schedule allows. Sometimes this can be within days, but during peak season it may take 2 to 3 weeks.

For cash-bid projects, we usually break payments into thirds: one down payment, one at the start of installation, and one at completion. This way, you only pay as the work progresses.